大馬德士服務榮膺全球最差第一名！是全體大馬人的恥辱！
英國計程車網站票選全球最差計程車服務國家，馬來西亞再一次勇奪冠軍，成為全球最糟糕德士服務榜首，大馬人民又一次《被光榮》了。
事實證明，馬來西亞的德士服務已經臭名昭彰，聞名全球。大多數來馬背包旅行或處理商務的外國人都嘗試過馬來西亞德士服務的滋味，提起大馬德士的服務態度，個個搖頭不已。
大馬德士之所以當選為全球服務最差的冠軍，是基於下列幾個原因：
其一：德士內的里程表形同虛設，德士絕大多數都不願意遵照里程表列明的收費，即使里程表照跑，到站後總是向乘客收取比里程表更高的金額。
其二：拒載成為常態。
其三：刻意敲詐外國乘客，明明很短的路程卻故意載乘客遊花園，4公里的車程竟然收取RM70費用。
其四：大多數德士都很殘舊缺乏維修。乘客沒有安全感。
其五：德士司機態度惡劣無禮，毫無專業品質。
其六：本身不懂得檢討，卻遷怒UBER服務，涉及毆打UBER司機和硬搶乘客，嚇壞遊客。
以上六點，即使不是全部德士司機都如此，但是大家都知道，英國計程車網站所言並非全無道理，德士司機不願按照里程表收費，已經是大馬德士業界的常態。
事實上，不僅外國遊客對大馬德士服務的印象惡劣，本地人也對這些德士司機沒有信心。
不久前，民主行動黨砂拉越南蘭國會議員劉強燕就遭遇過無良德士司機的敲詐。她向警局投報指稱她從國會大廈叫了一部計程車前往武吉免登，路程僅僅是4.65公里；德士司機卻故意走遠路兜了將近兩個小時才載她到目的地；並向她收取高達RM79的費用。
劉強燕表示，按照她過往的經驗，這樣的車程只需區區RM20就行了。當她要求司機提供收據時，司機卻只給她一張空白的收據，同時粗聲粗氣的挑戰她去陸路交通局投報他。
劉強燕於是如他所願，真的去投報了，結果陸路交通局真的調查了，德士公司也凍結了他的德士執照。
而這種《世界第一》的名銜，馬來西亞人大概除了首相納吉夫婦和那些狐朋狗黨之外，不會有人感到光榮。相反的，是絕對的恥辱。
MALAYSIA CROWNED AS HOME TO THE WORST TAXI DRIVERS IN THE WORLD
It’s always an amazing feeling to know your country is at the top of a list, beating other countries. It’s a feeling like no other. We get a sense of pride as a Malaysian, knowing that our country is actually at the top of something.
However, that pride is short-lived when you find out Malaysia is at the top of the list, for the worst taxi drivers in the world.
Quite recently, Malaysia has been crowned first place in a list of 10 countries that have the worst taxi drivers across the globe.
The list was compiled by British comparison site, LondonCabs.co.uk who published it on their website which was rather popular among individuals who often use taxis to commute.
Tourists who travel to a said country also often venture the website to see what form of transportation would be best for the country they are visiting.
Some of the factors taken into consideration when compiling this list and deciding if a taxi service is bad include language constraints, credibility, the attitude of the taxi drivers and issues concerning taxi fares.
Fortunately, Malaysia is not the only Asian city in the list as Bangkok, Shanghai and Mumbai join our ranks.
Here is the full list:
1. Kuala Lumpur, Malaysia
2. Rome, Italy
3. Bangkok, Thailand
4. Paris, France
5. New York, America
6. Mumbai, India
7. Zürich, Switzerland
8. Cairo, Egypt
9. Shanghai, China
10. Moscow, Russia
Rome came in second on the list, after Malaysia for their extravagant rates and harsh regard for customer satisfaction while Bangkok came in third on the list for having taxi drivers who constantly got lost and do not know directions to destinations.
Customers of the taxi services in Malaysia are no strangers to deceitful tricks by the cunning taxi drivers. They overcharge customers and detour as much as possible to rake in a higher bill.
British comparison site LondonCabs.co.uk stated in a report that Malaysian taxi drivers refuse to charge according to the meter even though they are supposed to. The meter isn』t just a decoration of sorts for the taxi’s dashboard. It actually serves a purpose; a purpose the taxi drivers are neglecting in order to earn more money.
The taxi comparison website advised passengers to un-board the taxi should the driver refuse to use the meter and wait instead for another taxi.
They also described the condition of the taxis in Kuala Lumpur to be rather old and in poor condition. A taxi ride in Kuala Lumpur or rather the entire Malaysia is almost never a comfortable one.
The Malaysian Insider recently reported that Lanang MP Alice Lau was fleeced by a taxi driver who charged her RM79 for a 4.65km trip from the Parliament building to Bukit Bintang in Kuala Lumpur.
According to her booking details, the trip should have cost RM20.
Lau, who is from Sarawak and was unfamiliar with KL roads, said that the taxi driver took two hours to get her to her destination, before charging RM79.
She was also given an empty receipt when she requested for one, prompting her to lodge a report with the Land Public Transport Commission (SPAD).
Taxi company, MyTeksi Sdn Bhd, subsequently suspended the taxi driver in question.
To make matters worse, taxi drivers in Kuala Lumpur began rioting against Uber drivers; breaking the windshields of Uber drivers and dragging out their customers to the back of their own taxis.
Uber has so far, not received any negative reviews or comments in Malaysia and offer a better service than the service offered by Malaysian taxis at a fair and cheaper price.
Considering the fact that Malaysians know taking a Malaysian taxi will get you ripped off, many of them resort to taking Uber cars, leaving Malaysian taxi drivers with little to none customers.
If the taxi drivers were providing good service, then the riot would be understandable. But then, they offer lousy service, cheat our money and are incredibly rude and yet, they wish to riot against Uber drivers. It makes no sense, really.
It’s like opening a restaurant. Over time, your establishment’s quality in dishes drop and your food just isn』t that tasty anymore. So, a lot of your regulars choose to go to Mc Donald’s instead. You, an angry restaurant owner, decide to go to Mc Donald’s, vandalise their property and drag your customers to your restaurant instead? Doesn』t seem right, does it?
The right thing to do would be to hire a better chef and improve the taste of your dishes and win back your customers.
Same can be said for Malaysia’s taxi drivers.
Provide a proper and honest service, and maybe, Malaysians might consider hailing a Malaysian taxi instead of Uber.
The taxi drivers of Malaysia need a wake up call. They need to drastically improve themselves.
This list of the worst taxis in the world is one where Malaysia would be glad to not be in.
LondonCabs’s founders have had over 20 years of experience in transport and I believe them when they say that Malaysia has the worst taxi drivers in the world.
Don』t be mistaken though, when I say I believe them, it’s not because of their two decades of experience with transport. It’s because I myself have been victim to Malaysian taxi drivers in the past.
I, among many other Malaysians believe Malaysia’s taxi industry should improve itself.
文章來源: https://www.twgreatdaily.com/cat98/node1057683
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