堪稱新加坡最火紅的網紅零食「IRVINS鹹蛋黃薯片」、「IRVINS鹹蛋黃魚皮」，深受零食愛好者的歡迎，甚至是很多人新加坡旅行時，必買的手信之一。但，近日卻有網民在社交網站面子書揭露，她家人吃的「鹹蛋黃魚皮」內，竟然加了「死壁虎」，非常噁心！

來自泰國的網民Jane在帖文寫道：「我真的不敢相信IRVINS的鹹蛋黃魚皮，裡面不僅僅是魚皮，還有壁虎！我可憐的家人吃到一半，才發現了來這死壁虎！太可惡了！怎麼會發生這樣的事情？」

從Jane上傳的照片可以看到，暗藏在「鹹蛋黃魚皮」包裝內的「壁虎」是已經炸過了，看起來「乾乾脆脆的」...... Jane認為，這「壁虎」可能外觀就像「魚皮」，因此有關公司職員並沒有注意到，一次過炸了就裝進包裝里。

「幸運的是，我弟弟在吃之前先看了看，才沒有將壁虎吃進去。一開始，他還以為那是一條小魚的頭。」

有網民對此笑說：「或許我已經不小心吃下了很多壁虎，因為我從來不會先看，就直接往嘴裡放了。」

Jane透露，他的弟弟已經就此事，發了電郵向相關公司投訴。IRVINS也在2日下午2時，通過面子書專頁發文道歉。

IRVINS面子書文告寫道：「我們對於有顧客在IRVINS零食內發現一隻死壁虎，感到非常震驚。我們公司一直都很著重質量控制，因此對於這一次的事件，我們鄭重道歉。」該公司也強調，他們已經親自聯繫Jane的家人，也會繼續跟進此事，確保她的家人身體無恙。我們也承諾，會對此事展開進一步調查，並確保這樣的事情不會再發生。」

Dear Customers, Fans, Friends & Partners of IRVINS Salted Egg,

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All of us at IRVINS Salted Egg were very shocked and devastated to hear that one of our customers discovered a dead lizard in a snack pouch that she opened.

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Quality control is one of the most important aspects of our company and we are always on our toes because our customers』 safety is everything to us. We really want to sincerely apologize to the customer and everyone who is affected by this incident directly or indirectly. We take full responsibility for the goods that we sell and everything in it. I have since personally contacted the customer and will continue to do so to make sure that she and her family is alright.

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We promise to investigate this further as we don』t have a full explanation on how the dead lizard ended up in our snack pouch and we promise to make the necessary changes in our production to ensure this will never happen again. The case has been reported to AVA and we will cooperate with them fully.

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For all of our customers who still have our salted egg snacks at home, please kindly check on the back of the pouch for the expiry date. If you have a snack pouch that expires on 16 October 2019 or if you are uncomfortable with consuming our snacks, kindly email us at [email protected] so that our Customer Experience team could assist you with the product recall and refunds required for the snacks. All recalled products would be disposed of.

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This is a major blow to us, however we promise that we will fix this issue and continue to be an honest and responsible company to all of you. Rest assured that we are doing the best we could to serve our customers with the best quality & service nonetheless.

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Regards,

Irvin

IRVINS Salted Egg

文告也呼籲那些已經購買IRVINS鹹蛋零食的顧客，如果包裝袋顯示有效日期為2019年10月16日，或食用零食後感到身體不舒服，都可以發送電郵到[email protected]，該公司相關部門的職員將會協助處理退貨和退款事宜。

太噁心啦！不注意看還以為是炸得酥脆的小魚仔啊！

文章來源: https://www.twgreatdaily.com/cat39/node1989215

轉載請註明來源：今天頭條